Pricing

Choose Your Pricing

Starter

Perfect for small businesses

$24.00 / 30 days
7 Days Free Trial

Basic plan for small-scale usage.

  • Human Chat Intervention Enabled
  • Embed Domain Limit 1
  • Chatbot Contact Creation Limit 100
  • Monthly Message Limit 3000
  • Chat Session Limit 50
  • Knowledge Base Limit 30
  • Knowledge Doc Size Limit 10 MB
  • Support Ticket Receiving Limit 50
  • Support Ticket Opening Limit 50
Get Started
Growth

Our most advanced features for maximum performance.

$89.00 / 30 days
14 Days Free Trial

Suitable for Startups

  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Embed Domain Limit 2
  • Chatbot Contact Creation Limit 500
  • Monthly Message Limit 10000
  • Chat Session Limit 200
  • AI Chat Memory Limit 60
  • Knowledge Base Limit 100
  • Knowledge Doc Size Limit 30 MB
  • Support Ticket Receiving Limit 100
  • Support Ticket Opening Limit 100
Get Started
Business

For Businesses

$249.00 / 30 days
3 Days Free Trial

Suitable for Large Businesses

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 3
  • Chatbot Contact Creation Limit (Unlimited)
  • Monthly Message Limit 45000
  • Chat Session Limit 500
  • AI Chat Memory Limit 500
  • Knowledge Base Limit 499
  • Knowledge Doc Size Limit 50 MB
  • Support Ticket Receiving Limit 500
  • Support Ticket Opening Limit 500
Get Started
Starter Yearly

Starter Plan for Yearly Users

$259.00 / 12 months

Basic Yearly plan for small-scale usage.

  • Human Chat Intervention Enabled
  • Embed Domain Limit 1
  • Chatbot Contact Creation Limit 300
  • Monthly Message Limit 3000
  • Chat Session Limit 50
  • Knowledge Base Limit 50
  • Knowledge Doc Size Limit 10 MB
  • Support Ticket Receiving Limit 50
  • Support Ticket Opening Limit 50
Get Started
Yearly Growth

Suitable for Startups on Yearly Basis

$799.00 / 12 months

Our most advanced features for maximum performance.

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 2
  • Chatbot Contact Creation Limit 500
  • Monthly Message Limit 10000
  • Chat Session Limit 200
  • AI Chat Memory Limit 60
  • Knowledge Base Limit 100
  • Knowledge Doc Size Limit 20 MB
  • Support Ticket Receiving Limit 100
  • Support Ticket Opening Limit 100
Get Started

Stories of growth and success

We evaluated several 'enterprise' chatbot solutions that wanted to charge us $10,000+ annually with lengthy implementation cycles. Chatiex's AI Business Plan gave us unlimited everything—messages, knowledge bases, ticket handling—for a fraction of the cost. The AI's ability to ingest our entire product documentation and provide accurate, contextual responses has transformed how we handle global support. What impressed me most was the human intervention feature: when a conversation needs a personal touch, our agents can seamlessly take over without the customer ever feeling like they're being passed around. Implementation took one day, not six months.

Aleena Jonson

Operations Director

"One Dashboard, Multiple Clients, Zero Headaches" "Running a digital agency means managing support for dozens of client websites across different platforms—WordPress, Webflow, custom builds. Chatiex's embed domain limits and white-label capabilities let us deploy intelligent chatbots for all our clients from a single account. The ticket management system keeps everything organized, and our clients are amazed at how professional their support experience looks. The ROI is incredible—we've actually turned support automation into a revenue stream for our agency."

chatiex.com ai chatbot

Wang Kai

Agency Owner

"Reduced Our Support Tickets by 70% in Just 10 Days" "As a Shopify store owner, I was drowning in repetitive customer questions about order status, shipping times, and return policies. Chatiex's AI chatbot learned our entire knowledge base in minutes and now handles the vast majority of inquiries instantly. Our customers love getting immediate answers at 2 AM, and my team can finally focus on complex issues that actually need human attention. The setup was incredibly simple—just paste the snippet into our site and we were live. Best $29 I've ever spent on my business."

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Jack William

E-commerce Business Owner

Questions and answers

Frequently Asked Questions

AI empowers businesses to build stronger connections by personalizing

Let’s talk with Chatiex

What is Chatiex?

Chatiex is a cutting-edge, fully-featured AI-powered customer support platform designed to revolutionize how businesses handle customer interactions. It combines intelligent AI chatbot capabilities with a comprehensive support ticketing system, enabling businesses to provide instant, accurate, and personalized support around the clock. Chatiex allows you to have your own AI chatbot Agent with knowledge base training(pdf.video,website,links etc), and smart customer support automation.

Who can benefit from using Chatiex?

Chatiex is designed for a wide range of users including Schools, Colleges, Hospital or Health solution Providers, SaaS companies, e-commerce businesses, startups, agencies, freelancers, and enterprises of all sizes. Whether you're running a Shopify store, WordPress site, Wix website, Webflow project, or a custom-built platform, Chatiex integrates seamlessly to transform your customer support operations. It's particularly valuable for businesses looking to reduce support costs, improve response times, and scale their customer service without proportionally increasing support staff.

What makes Chatiex different from other support solutions?

Chatiex stands out through its semantic AI chatbot that understands context and provides intelligent, data-driven responses. Unlike traditional chatbots, Chatiex leverages your existing data sources and knowledge base to deliver accurate answers.Chatiex support multi data training architecture allows you to run your customer support 24*7. Additionally, features like unified email inbox management, customizable ticket forms, comprehensive analytics, and seamless third-party integrations make it a complete support ecosystem rather than just a chatbot or ticketing tool.

How does the AI chatbot work?

Chatiex's AI chatbot utilizes advanced semantic AI technology to understand customer queries in context. It connects to your data sources,video,sitemap,pdf, files, knowledge base, and FAQ systems to provide intelligent responses. The chatbot learns from your business information, product documentation, and historical support interactions to deliver accurate answers. It operates 24/7, handling multiple conversations simultaneously, and can seamlessly escalate complex issues to human agents when needed. The semantic understanding ensures customers receive relevant responses rather than generic canned answers.

Can I train the chatbot with my own data?

Yes, absolutely. Chatiex allows you to train your AI chatbot using your own business data. You can upload documents,videos, pdf, files, connect your knowledge base, import FAQs, and integrate your product documentation. The system processes this information to build a comprehensive understanding of your business, products, and services. This training ensures the chatbot provides contextually accurate responses specific to your organization rather than generic responses. You can continuously update and refine the training data to improve response accuracy over time.

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